Washington Mutual Universal Workstation client-server network documents
I was the only technical writer for Distributed Services Administration (when internal Washington Mutual) and Networkstation Design and Development (when outsourced to IBM Global Services). As a contractor, I survived the initial outsourcing before more functions were pulled to Boulder, Colorado.
The Washington Mutual universal workstations and servers were IBM equipment using IBM OS/2 for the operating system. These workstations ran teller operations and various loan underwriting software.
There was a wide variety of documents I created:
- Branch network wiring standards
- Server and workstation build-out instructions
- Installation and testing instructions.
This was in addition to the following activities:
- Maintaining the bank-wide server name list for the OS/2 network
- Help project managers with RFQs and other documents
- Travel to Florida to participate in practice installations in a training center and branch.
These two example documents, both over 20 years old, had style issues determined by some of the DSA-NDD documents going to contractors who entered them into ASCII text-based documentation systems.
My current résumé only goes back to 2000, so it does not list my work as a contractor at Washington Mutual. However, I have these and more documents from that time.
This is a short document of miscellaneous system information information. It was one of the earlier documents I created,, before ISSC became IBM Global Services.
This document described how to prepare an IBM 330 fileserver for use in a branch. This release was a later document.