Technical background
Did I mention I was originally an electrical engineering major in college?
Did I mention I was an official tutor for the second semester Keller-plan phyics classes in college?
Did I mention my 25 semester hours in mathematics?
Did I mention that I’ve been a technical communicator for over 30 years?
When engineers and other technical experts start describing something, I can usually follow along. I know when to ask questions. I know when I need to clarify what I think I heard. Having technical coursework and years of experience helps me to translate engineering to English.
I still don’t like thermodynamics, though. I may be a nerd, but I am not a mechanical engineer.