This portfolio shows some of the work I have done. Some older samples are on Robert Chapman’s LinkedIn page.
And further, by these, my son, be admonished: of making many books there is no end; and much study is a weariness of the flesh.
—Ecclesiastes 12:12 (Authorized Version)
Hitachi Vantara published collateral
Here are examples of public-facing collateral that I edited and published for Hitachi Vantara. I cannot share the confidential build guides.
Cisco and Hitachi Adaptive Solutions for CI for SAP HANA – Virtualization and Global-Active Device Best Practices Guide
Use this to design and implement your Cisco and Hitachi Adaptive Solutions for Converged Infrastructure. It has a virtual server infrastructure using Cisco application-centric infrastructure with the global-active device on the Hitachi Virtual Storage Platform 5000 series.
Cisco and Hitachi Adaptive Solutions for SAP HANA Tailored Data Center Integration in a Direct-Attached Configuration with Hitachi Virtual Storage Platform E990 Reference Architecture Guide
This architecture guide helps you create a best-practices-based enterprise environment with Cisco and Hitachi Adaptive Solutions for SAP HANA Tailored Data Center Integration (TDI). Orchestrate efficiency across the data path with an intelligent system.
Deployment Options for Red Hat OpenShift on Hitachi Unified Compute Platform CI with Hitachi Virtual Storage Platform Family Reference Architecture Guide
Use these Red Hat OpenShift deployment options for Hitachi Unified Compute Platform in a bare metal, virtualized, or mixed bare metal environment with virtualized OpenShift.
(This was the last document I published before being told my position was being eliminated. I updated and maintained the Adobe FrameMaker files.)
Microsoft PowerPoint presentations
These were created for team meetings.
I created this PowerPoint deck to introduce myself during an online meeting in January 2020.
I presented this in person at an all-hands meeting in Santa Clara in 2012 within the first year of my starting. Through my time there, I used this presentation to coach the engineers on how to create better documents, especially on creating readable figures.
Other items for Hitachi Vantara
Oracle composable all NVMe architecture solution diagram
Normally, the engineers I worked with at Hitachi Vantara created their own graphics for documents, updated based on my editorial review. In one case, time was short and the engineer was having issues making the text and lines readable. So, I edited the Microsoft Visio diagrams. This is the result.
I created this Microsoft Word document template (dotx) file to standardize styles, and making imports to Adobe FrameMaker for publication quicker. The same style names were used in this template file as the FrameMaker files.
While not posted here, I also created the FrameMaker files used to create the PDF files. The trade dress in these published files matched Hitachi Vantara marketing standards at the time of publication. The collateral examples above were all created from FrameMaker files I created.
Washington Mutual Universal Workstations
In the late 1990s, Washington Mutual had a client-server network for bank branches. The servers and workstations ran IBM OS/2 and used IBM security protocols.
I was the only technical writer for Distributed Services Administration (when still Washington Mutual) and later Networkstation Design and Development (when outsourced to IBM Global Services). As a contractor, I survived the initial outsourcing before some functions were pulled to Boulder, Colorado.
There was a wide variety of documents I created:
- Branch network wiring standards
- Server and workstation build-out instructions
- Installation and testing instructions.
This was in addition to the following activities:
- Maintaining the bank-wide server name list for the OS/2 network
- Help project managers with RFQs and other documents
- Travel to Florida to participate in practice installations in a training center and branch.
These two example documents, both over 20 years old, had style issues determined by some of the DSA-NDD documents going to contractors who entered them into ASCII text-based documentation systems.
My current résumé only goes back to 2000, so it does not list my work as a contractor at Washington Mutual.
This is a short document of miscellaneous system information information. It was one of the earlier documents I created,, before ISSC became IBM Global Services.
This document described how to prepare an IBM 330 fileserver for use in a branch. This release was a later document.
This is a made-up example to show that I can do other types of writing. The idea behind this is tell a reasonably bright adult that has somehow managed to avoid learning about tic-tac-toe how to play that game.
Since this is about playing a game, I took an intentionally more light and breezy approach.
Hitachi is a trademark or registered trademark of Hitachi, Ltd.
Microsoft, PowerPoint, Visio, and Word are trademarks or registered trademarks of Microsoft Corporation.
Adobe and FrameMaker are trademarks or registered trademarks of Adobe.
IBM and OS/2 are trademarks or registered trademarks of International Business Machines.